Q: How much is shipping on a bike?
A: Shipping is $35.00 per 16" & 20" kids bike and $75.00 per cruiser/chopper bike within the States in the continental U.S. except Alaska, Hawaii, and Puerto Rico.
Please call 1.888.BY.NIRVE or email cs@nirve.com for your shipping rates to Alaska, Hawaii, Puerto Rico, and outside the continental USA.

Q: Do I have to put the bike together?
A: Our bikes come 85% assembled, and have the tools and instructions to finish the other 15%.
For more information on how to assemble you Nirve bicycle, please refer to our Nirve Cruiser Assembly video.

Q: How can I get a catalog?
A: Call 1.888.BY.NIRVE and just ask for one. You can also request one via email to cs@nirve.com. Be sure to include your mailing address.

Q: What kind of warranty does Nirve gear come with?
A: Steel Frames 5 years, Aluminum Frames 3 years, and all Components 1 year (All warranties are against manufacturers defect).

Q: What if I get it, and it was not what I thought it was?
A: Give us a call at 1.888.BY.NIRVE and we will give you a return authorization number. You ship it back, and we give you a refund...Simple! (Web Orders Only)

Q: How can I order if I don't have a credit card?
A: Call 1.888.BY.NIRVE and ask for a mail-in order form, then you can pay by check or money order.